FAQ

Products

What's the difference between Jelée Bites and Jelée Mix?

Jelée Bites are ready-to-eat date-based collagen bites — grab and go, no fridge needed, 6-month shelf life. Jelée Mix is a vanilla collagen gelatin powder you mix with hot water and refrigerate into jiggly beauty bites. Same core ingredients (collagen, chia, turmeric), two different experiences.

What does it taste like?

Bites taste like a mango-turmeric date bar — naturally sweet, tropical, with a chewy texture. Mix tastes like vanilla custard with a hint of turmeric and visible chia seeds throughout.

How many calories per serving?

Bites: ~120 calories. Mix: ~90 calories. Both have zero added sugar and 15g+ protein.

Is this just fancy Jell-O?

No. Jell-O is sugar, artificial flavors, artificial colors, and a tiny amount of low-grade gelatin. Jelée Mix is clinical-dose collagen peptides, vanilla protein, prebiotic fiber, chia seeds, turmeric, and zero added sugar. The only thing they share is the jiggle.

Ingredients

What's in it?

Bites: Medjool dates, hydrolyzed collagen peptides, chia seeds, freeze-dried mango, chicory root inulin, turmeric extract (curcumin), vitamin C, sea salt.

Mix: Grass-fed bovine gelatin, hydrolyzed collagen peptides, vanilla whey protein isolate, chia seeds, chicory root inulin, turmeric extract (curcumin), vitamin C, monk fruit extract.

Is it keto/paleo friendly?

Mix: Yes — zero added sugar, high protein, fits keto and paleo. Bites: Paleo yes, keto no — dates contain natural sugars (~15g per serving from fruit).

Is it gluten-free?

Yes. Both products are free from gluten, soy, nuts, and eggs. Mix contains whey (dairy). .

Is it vegan?

No. Both products contain bovine collagen. Jelée Mix also contains bovine gelatin and whey protein. There is no vegan collagen source that provides the same benefits.

Where does the collagen come from?

Grass-fed, pasture-raised cattle. Our collagen provides both Type I and Type III peptides — the types most relevant to skin health.

Results

When will I see results?

Satiety benefits are immediate. Skin and nail changes typically start around week 2-3. Clinical collagen research shows significant improvements at 8 weeks of daily use.

How often should I take it?

Once daily. Consistency matters more than timing — pick a time that works for your routine and stick with it.

Does it actually keep you full?

Yes. The combination of 15g protein, prebiotic fiber, and chia seeds creates real satiety. Many customers replace their afternoon snack with Jelée.

Shipping & Storage

How long do Bites last?

6 months at room temperature. Store in a cool, dry place. No refrigeration needed.

How long does Mix last?

Powder sachets: 12+ months at room temperature. Once made: eat within 5 days, keep refrigerated.

Where do you ship?

United States. International shipping coming soon.

What's your return policy?

30-day satisfaction guarantee. If you're not happy, email hello@getjelee.com for a full refund. No need to return the product.

Subscription

How does Subscribe & Save work?

Choose your product, flavor, and frequency. Save on every order. Skip, pause, or cancel anytime — no minimum commitment, no phone calls required.

Can I cancel anytime?

Yes. Cancel from your account dashboard or email us. No hoops.